{"id":33847,"date":"2021-06-17T22:20:59","date_gmt":"2021-06-17T20:20:59","guid":{"rendered":"https:\/\/genomtec.com\/?page_id=33847"},"modified":"2022-08-17T15:24:04","modified_gmt":"2022-08-17T13:24:04","slug":"support","status":"publish","type":"page","link":"https:\/\/genomtec.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"
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Genomtec currently offers a product line of laboratory diagnostic tests for the detection of SARS-CoV-2 virus in clinical samples. Additionally the company offers Saliva Sample Collector Device which is compatible with Genomtec\u00ae RT-LAMP Direct Kit.
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The marketed products (European Union – CE-IVD) are listed below. Each product has a list of documents for download (if authorised for sale).<\/p>\n

Important information<\/strong>
\nGenomtec SARS-CoV-2 Duo Kit (Cat. No. GA00B) genetic test detects all known variants of the coronavirus (British, South African, Brazilian and Bretagne).<\/strong>(Cat. No. GA00B) detects all known variants of the coronavirus (British, South African, Brazilian and Bretagne).<\/strong><\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n

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Documents for Genomtec\u00ae SARS-CoV-2 EvaGreen\u00ae Direct-RT-LAMP CE-IVD Kit<\/h2>\n \n \n \n \n \n \n \n \n
Document name<\/th>\n Version<\/th>\n Published<\/th>\n <\/th>\n <\/tr><\/thead>\n
Product card<\/b><\/td>\n PI00CUKrE<\/th>\n 2022-01-07<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
User manual<\/b><\/td>\n IFU00CUKrE<\/th>\n 2022-01-07<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Information brochure<\/b><\/td>\n MM00CUKrC<\/th>\n 2022-01-14<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Fast portable lab<\/b><\/td>\n <\/th>\n 2021-08-02<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Variants recognition report<\/b><\/td>\n <\/th>\n 2021-11-30<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\n<\/section>\n\n
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Analysis certificates Genomtec\u00ae SARS-CoV-2 EvaGreen\u00ae Direct-RT-LAMP CE-IVD Kit<\/h2>\n \n \n \n \n \n \n \n
Document name<\/th>\n Version<\/th>\n Published<\/th>\n <\/th>\n <\/tr><\/thead>\n
Certificate of Analysis<\/b><\/td>\n 0000A<\/th>\n 2020-06-01<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000B<\/th>\n 2021-07-22<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000C<\/th>\n 2021-10-01<\/td>\n Download<\/a>
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Certificate of Analysis<\/b><\/td>\n 0000D<\/th>\n 2022-02-03<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\n<\/section>\n\n
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Documents for Salive Sample Collector Device<\/h2>\n \n \n \n \n \n
Document name<\/th>\n Version<\/th>\n Published<\/th>\n <\/th>\n <\/tr><\/thead>\n
User manual<\/b><\/td>\n <\/th>\n 2020-06-29<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate CE-IVD<\/b><\/td>\n <\/th>\n 2020-06-29<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\n<\/section>\n\n
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Documents for the laboratory kit Genomtec\u00ae SARS-CoV-2 EvaGreen\u00ae RT-LAMP CE-IVD Duo Kit<\/h2>\n \n \n \n \n \n \n \n
Document name<\/th>\n Version<\/th>\n Published<\/th>\n <\/th>\n <\/tr><\/thead>\n
Product card<\/b><\/td>\n PI00BUKrE<\/th>\n 2021-01-07<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Operating Instructions<\/b><\/td>\n IFU00BUKrE<\/th>\n 2022-01-07<\/td>\n Download<\/a>
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Information leaflet<\/b><\/td>\n MM00BrB<\/th>\n 2022-01-07<\/td>\n Download<\/a>
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Variants recognition report<\/b><\/td>\n <\/th>\n 2021-11-30<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\n<\/section>\n\n
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Documents for Genomtec\u00ae SARS-CoV-2 EvaGreen\u00ae RT-LAMP \/ N CE-IVD Kit laboratory kit<\/h2>\n \n \n \n \n \n \n
Document name<\/th>\n Version<\/th>\n Published<\/th>\n <\/th>\n <\/tr><\/thead>\n
Product card<\/b><\/td>\n PI00AUKrB<\/th>\n 2020-11-21<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Operating Instructions<\/b><\/td>\n IFU00AUKrB<\/th>\n 2020-11-21<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Information leaflet<\/b><\/td>\n MM00ArB<\/th>\n 2020-11-21<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\n<\/section>\n\n
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ANALYSIS CERTIFICATES Genomtec\u00ae SARS-CoV-2 EvaGreen\u00ae RT-LAMP CE-IVD Duo Kit<\/h2>\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n
Document name<\/th>\n Version<\/th>\n Published<\/th>\n <\/th>\n <\/tr><\/thead>\n
Certificate of Analysis<\/b><\/td>\n 0000C<\/th>\n 2020-12-16<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000D<\/th>\n 2021-02-05<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000E<\/th>\n 2021-03-04<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000F<\/th>\n 2021-05-17<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000G<\/th>\n 2021-06-09<\/td>\n Download<\/a>
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Certificate of Analysis<\/b><\/td>\n 0000H<\/th>\n 2021-09-02<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000I<\/th>\n 2021-12-03<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000J<\/th>\n 2021-12-21<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000K<\/th>\n 2022-02-02<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000L<\/th>\n 2022-02-15<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n
Certificate of Analysis<\/b><\/td>\n 0000M<\/th>\n 2022-08-17<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\n<\/section>\n\n
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GENERAL TERMS AND CONDITIONS OF SALE AND PROVIDING SERVICES BY GENOMTEC S.A.<\/h2>\n \n \n \n \n
Document name<\/th>\n Version<\/th>\n Published<\/th>\n <\/th>\n <\/tr><\/thead>\n
General Conditions of Sale and Provision of Services<\/b><\/td>\n 01.2020<\/th>\n 2020-11-23<\/td>\n Download<\/a>
<\/td>\n <\/tr>\n <\/tbody>\n <\/table>\n<\/div>\n<\/section>\n\n
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For further technical support, documentation and discussions about our services and commercial products, please contact the Sales and write to us Production Team by email: support@genomtec.com.<\/a><\/strong><\/p>\n<\/div>\n

Write to us<\/a><\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":31529,"parent":0,"menu_order":38,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-33847","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nSupport - Genomtec<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/genomtec.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Genomtec\" \/>\n<meta property=\"og:url\" content=\"https:\/\/genomtec.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Genomtec\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-17T13:24:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/genomtec.com\/wp-content\/uploads\/2020\/11\/support_top.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1900\" \/>\n\t<meta property=\"og:image:height\" content=\"250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/genomtec.com\/#website\",\"url\":\"https:\/\/genomtec.com\/\",\"name\":\"Genomtec\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/genomtec.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/genomtec.com\/en\/support\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/genomtec.com\/wp-content\/uploads\/2020\/11\/support_top.jpg\",\"contentUrl\":\"https:\/\/genomtec.com\/wp-content\/uploads\/2020\/11\/support_top.jpg\",\"width\":1900,\"height\":250},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/genomtec.com\/en\/support\/#webpage\",\"url\":\"https:\/\/genomtec.com\/en\/support\/\",\"name\":\"Support - 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